Shipping Area
the United States
Shipping Cost
- FREE SHIPPING on orders over $35.
- On orders under $35, there is a shipping charge of $2.99.
Shipping Times
- Order Processing: It takes approximately 24 to 72 hours for an order to be processed. If there is a weekend holiday, the order processing time will be extended.
- Delivery Time: After processing, delivery takes about 3 to 7 work days.
Please note that delays beyond our control, such as customs and postal service issues or increased parcel volumes during holidays, may extend shipping times to 10–14 days.
FAQ
What is your return policy?
We offer a 15-day return policy, allowing you to request a return within 15 days of receiving your item. In addition, we do not accept the return of non-quality requirements.
To be eligible for a return, the item must be in its original condition and in its original packaging. You will also need to provide the receipt or proof of purchase. Return shipping costs are at your own expense.
We reserve the right to inspect and reject any return if items are not in original condition (BRAND NEW and UNWORN with tags).
Can I cancel or change my order after it has been placed?
We process orders quickly, but if you contact us within 48 hours, we may be able to make changes or cancel your order.
What payment methods do you accept?
We accept PayPal, Visa, Discover, Mastercard and American Express
How can I track my order?
Once your order has shipped, you will receive a tracking number via email or text message.
Safety First,Comfort Always
Bonnet Queen proudly holds the OEKO-TEX Standard 100 certification, an internationally recognized benchmark for ecological textiles.
This certification guarantees that our fabrics are rigorously tested and free from harmful chemicals, ensuring they meet the highest safety standards for human health.
Bonnet Queen is committed to providing you with products that are both environmentally sustainable and exceptionally comfortable.
